Privacy Policy
Effective date: August 5, 2026
1. Who we are
Dongguan Baile Technology Industry Co., Ltd. (“BAILE”, “we”, “us”, or “our”) operates baile-cn.com. This policy explains how we handle personal information connected with website visits, inquiries, quotations, samples, factory discussions, and manufacturing projects.
2. Information we collect
We may collect your name, company, job role, email address, telephone or WhatsApp number, country or market, inquiry details, estimated quantity, product specifications, drawings, artwork, uploaded files, sample and order information, and communication history. Our website and security providers may also process IP address, browser and device information, request time, referring page, cookies, and security or anti-spam signals.
3. How we use information
We use information to respond to inquiries, assess project feasibility, recommend products, prepare quotations and samples, manage approvals and orders, coordinate testing, packaging, inspection and delivery, provide after-sales support, protect the website, prevent abuse, keep business records, and comply with legal obligations.
4. Legal basis
Depending on your location, we process information with your consent, to take steps at your request before entering a contract, to perform a contract, to meet legal obligations, or for legitimate business interests such as responding to B2B inquiries, securing the website, improving operations, and maintaining project records.
5. Cookies and security technologies
The website may use essential cookies and similar technologies needed for security, form operation, session handling, performance, and abuse prevention. Cloudflare and our hosting or anti-spam providers may process technical request data to deliver and protect the website. We do not describe disabled analytics or advertising tools as active services.
6. When information is shared
We may share information with authorized BAILE personnel and service providers that support hosting, security, forms, email, file storage, anti-spam, testing, certification coordination, packaging, inspection, logistics, and professional advice. Project information is shared only as reasonably needed for the requested work. We may also disclose information where required by law or to protect legal rights and safety. We do not sell personal information.
7. International transfers
BAILE serves international business customers. Information may be processed in China or other countries where our service providers or project partners operate. We use reasonable contractual, technical, and organizational measures appropriate to the information and transfer.
8. Retention
We retain inquiry and project information for as long as needed to provide services, maintain quotation and approval history, support repeat orders, resolve disputes, meet tax, accounting, compliance, warranty, and legal requirements, and protect business records. Unneeded information is deleted or anonymized according to operational and legal requirements.
9. Security
We use reasonable access controls, account security, hosting safeguards, encrypted transmission where supported, anti-spam controls, and internal handling procedures. No internet transmission or storage system can be guaranteed completely secure.
10. Your choices and rights
Subject to applicable law, you may request access, correction, deletion, restriction, objection, or a copy of your personal information, and you may withdraw consent where consent is the legal basis. We may need to verify your identity and may retain information where legally required.
11. Children
This B2B website is not directed to children, and we do not knowingly collect personal information from children.
12. Third-party links
Links to social networks, messaging services, or other websites are governed by those providers’ privacy policies. BAILE is not responsible for their independent practices.
13. Changes and contact
We may update this policy by changing the effective date. Privacy requests may be sent to patricia@baile-cn.com or Building 2, No. 13 Baima Pioneer Road, Nancheng District, Dongguan, Guangdong, China.
